Shipping Policy

We’re committed to delivering your jewelry safely, quickly, and with full transparency at every step.

1. Shipping Coverage

We currently ship to the United States only.
Available shipping options will be shown at checkout based on your address.

We keep our shipping simple and transparent—no hidden fees at checkout.

All orders are shipped via YunExpress, this allows us to ensure stable tracking updates and efficient delivery.

📦 Most orders arrive within the estimated timeframe.
However, delivery may vary slightly depending on customs clearance or local carrier delays.

Once your order is shipped, you will receive a shipping confirmation email with your tracking number.

If you cannot find your tracking information or need assistance, please contact us at:

We typically respond within 24–48 hours.

We understand that international shipping can occasionally experience delays.

If your package:

Please contact us immediately. We will actively coordinate with the logistics provider to resolve the issue.

If a package is confirmed lost in transit, we will offer a reshipment or appropriate solution to ensure you receive your order.

Please ensure your shipping address is correct at checkout.
We are not responsible for delays or losses caused by incorrect or incomplete addresses.

If you need to update your address, contact us as soon as possible after placing your order.

International orders may be subject to customs fees or import taxes depending on your country’s regulations.

These charges are not included in our pricing and are the responsibility of the customer.

We are always here to help.

📩 service@senlita.com
For any shipping-related questions, feel free to reach out anytime.